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RETENTION ENGINE

Autonomous Customer Support

Provide instant, 24/7 support without scaling your headcount. Our agents resolve 80% of routine queries with human-like empathy and precision.

Support that sleeps only when you do (Never)

Customer expectations have changed. Waiting 24 hours for a "we received your ticket" email is no longer acceptable. Our Autonomous Support Agents plug into your knowledge base and ticket system (Zendesk, Intercom) to solve problems instantly.

Not a Chatbot: Unlike simple decision-tree bots, our agents understand context, can perform actions (issue refunds, reset passwords), and know exactly when to escalate to a human.

Capabilities

  • Instant L1 resolution (Password, Billing, FAQs)
  • Zero-shot learning from your docs
  • Tone matching (Professional/Casual)
  • Multilingual support (30+ languages)
  • Seamless human hand-off
  • Ticket classification & tagging